Terms and Conditions

General

Please read the following Terms and Conditions of use in full before using this website. By accessing and using the shop.bpcoachtrain.com site, you agree to be bound by the Terms & Conditions.

BP Coach Training Pte Ltd reserves the right to modify these Terms & Conditions at any time. All the changes will be posted on this page and your use of the site after the changes are made, constitute your agreement to the amended Terms and Conditions.

Delivery

BP Coach Training Pte Ltd uses SingPost for all local delivery within Singapore, and SingPost Registered Article (Airmail) for international deliveries. We deliver to over 50 countries around the world.

Shipping Cost and Delivery Time

By leveraging on SingPost competitive shipping rates and efficient network, you can be assured of getting your delivery in a timely and cost effective manner.

The shipping cost is dependent on the weight of the goods, and are shown when you Check Out. Due to shipping restrictions, we are unable to deliver to P.O. Box addresses.

Estimated Delivery Time:

  • Within Singapore : 3 – 5 days
  • Within Asia : 5 – 10 days
  • Rest of the World : 7 – 14 days

Delivery time may be longer during peak seasons.

International Taxes and Custom Duties

For international deliveries, customers are responsible for their local taxes and custom duties, where applicable. Any taxes or duties will have to be paid to the delivery company upon receipt of the goods.

For selected bulky items, we may not be able to ship internationally. Please check with us if you have any queries.

Payment mode

BP Coach Training Pte Ltd accepts payment via Credit card and PayPal services. We accept major Credit Cards like Visa, American Express and Mastercard. Credit cards are processed through PayPal’s secure payment gateway. You do not need a Paypal account to make a credit card payment. Credit cards are the quickest, most efficient way of shopping with us as we are notified of your payment instantly and can start processing your order straight away.
Note:
a. Payment will be made in Singapore dollars (SGD)
b. Payment will be made to BP Coach Training Pte Ltd

Our secure payment

All transactions made via this website are done via PayPal, which is one of the best known and widely used system in the world. From your Shopping Cart Summary, you are taken directly to the PayPal website, and no third party is involved.

IMPORTANT: We do not obtain or hold any personal financial information other than the payment notification from PayPal. For more information about how secure PayPal is, please refer to PayPal website.

PayPal may charge a card a temporary US$1.00 amount whenever card information is added, edited, updated, or changed. This is an important security feature that is an industry standard for online processing because it allows PayPal to verify that you are the account holder of the card and that the card information is correct. This is commonly referred to as a “pre-authorization.”

However, this charge is only temporary and will never be permanently claimed by PayPal. While each card issuer may vary, the $1.00 will be returned to your card balance. It is not permanent.

Exchange and Refund (for online purchase)

We will make an exchange if the product delivered is faulty or the wrong product is delivered, by accident.

The returned product must come in its original condition and packaging, where applicable. We accept exchanges within 7 days after the customer receives the item. Before returning the product, please email us at sales@bpcoachtrain.com quoting your order number, your name and address, details of the product and the reason for return. We will then guide you on the procedure for goods return/exchange. Please do not return goods without first informing us.

For returned goods, the customer will bear the return delivery charge to us and we will pay the delivery charge to send the exchanged item back to the customer. Please ensure that your package is insured and prepaid. The item is your responsibility until it reaches us. Goods returned should be in the same condition as when the complaint was first made or it will not be accepted for exchange.

An exchange is strictly for the same item. If the required item is “currently unavailable”, customers may
– Request to be placed on the reservation list for the item
– Or, request for a refund

Copyrights and Trademarks

– All materials contained on the Web Site are Copyright 2018, BP Coach Training Pte Ltd. All rights reserved.
– You may not use, copy or distribute any portion the Site, without prior written authorisation from BP Coach Training Pte Ltd.
– You may not use any trademarks of BP Coach Training Pte Ltd.

Liability

BP Coach Training Pte Ltd shall not be liable for any direct, indirect or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products purchased through the website or the conduct of other users of this website, even if BP Coach Training Pte Ltd has been advised of the possibility of such damages.

Links to other Web sites

To the extent that this Site contains links to outside Web sites, the availability and content of which BP Coach Training Pte Ltd does not control, any concerns regarding such outside sites, or any link thereto, should be directed to the particular outside sites. BP Coach Training Pte Ltd is not responsible for the availability and content of these outside sites.